Product Manager
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The Government Services Integration Cluster (Ministry of Public and Business Service Delivery and Procurement) is seeking a Senior Product Manager to join their team in Toronto. In this role, the successful consultant will be responsible for driving the full product lifecycle of complex IT systems — from vision and strategy through to delivery — while collaborating closely with cross-functional teams, engineering, design, and a broad range of internal and external stakeholders.
Key Responsibilities
- Own and evolve the product vision, strategy, and roadmap for complex IT systems throughout the full product lifecycle
- Gather and prioritize product and customer requirements, ensuring alignment with organizational strategy and goals
- Translate product strategy into detailed requirements, epics, user stories, and prototypes for engineering teams
- Manage and maintain the product backlog, scoping and prioritizing activities based on business and customer impact
- Lead cross-functional teams through continuous design and delivery of user-centric products using Agile methodology
- Work closely with engineering teams to deliver solutions with quick time-to-market and optimal use of resources
- Drive product launches in collaboration with executives, public relations, and other product management stakeholders
- Assess and analyze customer needs, market trends, and build vs. buy decisions to identify and fill product gaps
- Collaborate with design, UX, and engineering teams to ensure accessible, policy-compliant, and technically sound product delivery
- Manage complex privacy, policy, and security requirements throughout the product design and delivery process
- Build buy-in for product vision with internal teams and key external partners, acting as a product evangelist
- Visit customers and solicit feedback on products and services to inform continuous improvement
Must-Have Requirements
- Extensive experience developing and owning product vision, strategy, and roadmap for complex IT systems
- Demonstrated experience leading dynamic, cross-functional teams in achieving common objectives through continuous design and delivery of user-centric products
- Strong decision-making and prioritization skills with proven ability to manage competing priorities
- Proven success managing all aspects of the product development lifecycle from inception to launch
- Extensive experience translating product vision into epics and user stories and managing the product backlog
- Experience working closely with engineering teams, diving into technical details, and leading technical discussions
- Extensive experience with modern technology stacks and integration with legacy systems
- Experience with DevOps and Microsoft Azure
- Strong knowledge of project management methodologies, principles, and Agile practices including managing product scope, budget, and timelines
- Experience delivering products that meet AODA standards and WCAG 2.1 AAA (minimum WCAG 2.0 AA)
Nice-to-Have Skills
- Experience delivering MRDs and PRDs with prioritized features and corresponding justification
- Experience working with external third parties to assess partnerships and licensing opportunities
- Experience running beta and pilot programs with early-stage products
- Experience assessing and analyzing market trends and competitive landscape
Work Environment
This is a fully onsite role, requiring 5 days per week at 222 Jarvis St., Toronto. The team follows Agile methodology and works in a large, complex stakeholder environment spanning both technical and non-technical teams. No security clearance is required for this engagement.