Systems Testing/QA Specialist

Overview

The Government Services Integration Cluster, under the Ministry of Public and Business Service Delivery and Procurement, is seeking a Senior Systems Testing/QA Specialist for a 6-month onsite engagement in Toronto. The successful candidate will be responsible for leading and executing comprehensive testing efforts across enterprise-level systems, ensuring quality, reliability, and compliance throughout the software development lifecycle. This role places a strong emphasis on manual testing while also supporting automation, performance, and accessibility testing activities.

Key Responsibilities

• Provide expert advice on testing strategy, test plans, tool selection, and resource requirements for large-scale systems.
• Plan and organize testing efforts for complex GUI and non-GUI environments, including systems integration tests, specialized tests, and user acceptance testing (UAT).
• Develop, maintain, and execute test plans, test scripts, and test cases across functional, integration, system, regression, and UAT phases.
• Identify, document, and track software defects using tools such as ALM, JIRA, Bugzilla, and Azure DevOps, and collaborate with developers to reproduce and resolve issues.
• Develop and maintain automated test scripts using tools such as Micro Focus OpenText UFT, Selenium, TestComplete, or Postman, and integrate them into CI/CD pipelines.
• Conduct performance, stress, and load testing using tools like JMeter or LoadRunner to validate system scalability and capacity.
• Ensure AODA compliance by applying accessibility testing standards throughout the testing lifecycle.
• Validate data integrity, consistency, and accuracy across system components and databases, including data migration and transformation testing.
• Collaborate with developers, business analysts, and project managers to clarify requirements and ensure end-to-end quality coverage.
• Participate in Agile ceremonies including sprint planning, daily stand-ups, and retrospectives.
• Maintain detailed documentation of test results, test coverage, quality metrics, and contribute to user manuals and release notes.
• Ensure all testing processes comply with industry standards, QA compliance requirements, and security testing best practices.

Must-Have Requirements

• 10+ years of experience in software testing within enterprise-level IT environments and large-scale systems.
• Hands-on experience with both manual testing and automated testing tools and frameworks.
• Deep understanding of Agile, Scrum, and Waterfall testing methodologies.
• Extensive experience with AODA testing and accessibility compliance standards.
• Proven experience creating and maintaining test strategies, test cases, test scripts, and test reports.
• Experience with test automation tools such as Selenium or Postman for API testing.
• Experience with performance testing tools including JMeter, LoadRunner, or similar.
• Experience with defect tracking tools such as JIRA, Azure DevOps, or similar platforms.
• Proven expertise in end-to-end testing of complex systems covering functional and non-functional requirements.
• Strong understanding of databases such as SQL and Oracle.
• Knowledge of CI/CD pipelines and integration tools like Jenkins, Git, or GitLab.
• Knowledge of cloud technologies such as Azure or AWS.

Nice-to-Have Skills

• Previous experience working within the Ontario Public Service (OPS) or a public sector environment.
• Knowledge and experience in at least one programming language (e.g., Python, JavaScript, Bash).
• Experience testing Commercial Off-the-Shelf (COTS) applications.
• Experience coding automated test scripts to produce comprehensive sets of automated test cases.
• Knowledge of information management principles, concepts, policies, and practices.
• Experience with information retrieval packages and object-oriented testing methods.
• Experience planning and organizing testing efforts for both large and small-scale systems.

Work Environment

This is a fully onsite role based at 40 St. Claire St., Toronto, Ontario, with a 5-day-per-week onsite requirement. No security clearance is required. The team follows Agile/Scrum ceremonies and the consultant will work closely with developers, business analysts, and project managers in a collaborative, cross-functional environment.