Product Manager
Overview
The Ontario Ministry of Public and Business Service Delivery and Procurement, through the Government Services Integration Cluster, is seeking a Senior Product Manager to support a modernization initiative within the Ministry of Environment, Conservation and Parks (MECP) Species at Risk Branch (SARB). The successful consultant will lead product planning and execution for a new online Registration system built on Microsoft Dynamics 365, MuleSoft, and Java/React. This role serves as the primary connection between business stakeholders, users, technology teams, vendors, and senior management to ensure technology investments deliver measurable business outcomes.
Key Responsibilities
- Define and communicate a clear product vision and strategy aligned to business priorities and stakeholder needs
- Build and maintain a product roadmap, ensuring alignment with organizational goals and delivery timelines
- Lead product backlog management, including prioritization techniques, grooming, and release planning
- Translate business needs into clear, actionable requirements, user stories, and acceptance criteria
- Manage the full product lifecycle from discovery through delivery, including post-launch performance monitoring
- Engage and manage stakeholders at all levels — from executive sponsors to technical delivery teams
- Lead product demos, roadmapping sessions, and stakeholder update meetings
- Define, track, and report on key performance indicators (KPIs) to measure product success
- Facilitate Agile ceremonies and collaborate closely with cross-functional Scrum teams using Lean product development practices
- Conduct discovery work to inform product decisions and ensure user-centric design principles are applied
- Ensure product delivery aligns with OPS Digital, accessibility, and cybersecurity standards
- Support governance, risk, and compliance activities throughout the product lifecycle
Must-Have Requirements
- 5+ years of product management experience in IT or digital services
- Proven experience leading large-scale digital or IT transformation projects and delivering user-centric products in complex environments
- Hands-on experience with Agile delivery, Scrum, and Lean product development methodologies, working with cross-functional teams
- Demonstrated ability to translate business needs into clear, actionable requirements and user stories
- Ability to define and communicate a clear product vision and strategy, including conducting discovery work
Nice-to-Have Skills
- Experience with OPS IT project and architectural governance frameworks
- Previous experience working in OPS or public sector environments
- Familiarity with Ontario's Service Design Playbook and OPS Digital standards
- Knowledge of OPS accessibility and cybersecurity standards
Work Environment
This is a fully onsite role, with the consultant expected to work on-site Monday to Friday during standard hours of 8:00 AM – 5:00 PM (excluding lunch) at 40 St. Clair St., Toronto. No security clearance is required. The team follows Agile/Scrum delivery practices, and the consultant will collaborate with cross-functional teams including business stakeholders, developers, and vendors.