UX Designer – Senior

This job has expired.

The closing date for this job has passed. Please visit our job listings page to explore current opportunities.

View Job Listings
To apply, please email your resume to careers@lotusit.ca
Ref: RQ09734 Contract – Approx. 6 Months (+1 extension possible) Hybrid – 222 Jarvis St, Toronto (3 days onsite / 2 days remote; increasing to 4 days onsite Oct 20, 2025 and 5 days onsite Jan 5, 2026)
Posted Date: September 18, 2025
Location: Hybrid – 222 Jarvis St, Toronto (3 days onsite / 2 days remote; increasing to 4 days onsite Oct 20, 2025 and 5 days onsite Jan 5, 2026)
Public Sector Experience: Government Services Integration Cluster – Ministry of Public and Business Service Delivery and Procurement
Contract End Date: March 31, 2026 *
Rate: \$95/hr

About the Role: The Government Services Integration Cluster seeks a Senior UX Designer to support the Enterprise Data Product Practice, the Data Product Practice Portal, and several 360° data products. The designer will create user-centered, accessible, and visually appealing interfaces that make complex information usable across the Ontario Public Service (OPS).

Key Responsibilities
  • Create effective, user-friendly, and visually appealing interfaces for data products, portals, and analytics tools.
  • Design product functionality to ensure a great user experience; iterate based on user research and testing.
  • Lead user research (interviews, surveys, usability studies) and synthesize insights into flows, wireframes, prototypes, and design recommendations.
  • Facilitate workshops (journey mapping, co-design, usability testing) to inform design decisions.
  • Ensure designs comply with accessibility standards (AODA, WCAG 2.1) and align with OPS/enterprise design systems.
  • Simplify complex information and design for broad adoption and usability across diverse OPS teams.
  • Collaborate with product managers, developers, and data teams in agile environments to integrate UX into product lifecycles.
  • Communicate design decisions clearly to technical and non-technical audiences; champion OPS partners in user-centered design practices.
Must-Have Skills
  • User Experience & Product Design (40%): User-centered design, data product/dashboards design, accessibility, user testing, research synthesis, and iterative prototyping.
  • Communications & Collaboration (25%): Stakeholder engagement, design documentation, reports, workshops, agile teamwork.
  • Agile Product Development (20%): Experience with sprint-based cycles and iterative delivery (Discovery → Agile → Beta → Live).
  • Tools & Technical (15%): Figma, Miro, Adobe XD, accessibility standards, enterprise design systems, knowledge of web development constraints.
Desirable Skills
  • Familiarity with Ontario Digital Service Design Standards or equivalent frameworks.
  • Experience with SharePoint design/customization.
  • Service design principles, end-to-end experience design, and accessibility in dashboards/reporting.
  • Contribution to or extension of enterprise design systems.
Engagement Details
  • Start Date: October 1, 2025 | End Date: March 31, 2026
  • Closing Date: September 24, 2025 at 12:00 p.m. EST
  • Work Arrangement: Hybrid – 3 days onsite/2 remote; 4 onsite starting Oct 20; 5 onsite starting Jan 5 (subject to OPS policy/manager).
  • Security Clearance: None required
  • Openings: 1 | Max Submissions: 1
  • Extension: Possible 1-time extension.
* Final role details, responsibilities, and terms will be confirmed with shortlisted candidates. Compensation may vary based on experience. Errors and omissions excepted.